Reference

Terms and Conditions That Cover Your Account

These terms set out what rotobot agrees to provide and what you agree to when you open and use an account. Access depends on your state's laws, and these terms apply each time you log in, deposit, or place a wager.

Eligibility by state lawPayPal, Venmo, Play+ coveredAccount-level enforcementUS English, American law contextUpdated when rules change
rotobot Terms and Conditions That Cover Your Account
TERMS CONTACT

How to Reach Us About These Terms

Team online

Live Chat

Start a live chat session from any page in your account dashboard. Agents can clarify specific clauses, walk you through account-level decisions, or escalate a dispute.

Email Support

Send detailed questions about billing, withdrawal holds, or account closures to our support address. Include your account ID so we can pull your records without delay.

Help Center

The help center houses plain-language summaries of key clauses — including how identity verification affects PayPal and Play+ payouts and what triggers an account review.

ACCOUNT SECURITY

How We Protect and Manage Your Account Data

Your account data and payment details are handled under our privacy policy, which operates alongside these terms. We use SSL encryption on all data passed between your device and our servers. Session tokens expire after a period of inactivity, and any password reset requires confirmation to your registered email address before access is restored.

Data Retention

We keep transaction records for as long as required by applicable law or our payment processors' compliance rules. You can request a summary of your own data via the account settings page.

Cookie Use

We use session and preference cookies to keep your account state intact between pages. You can adjust cookie settings in your browser; blocking functional cookies may affect login and wallet behavior.

Payment Verification

Withdrawals to PayPal, Venmo, or Play+ may require identity document review before the first payout clears. This is a one-time step tied to your account, not to each individual withdrawal.

Term Updates

When we update these terms, we post a notice on the account dashboard with the effective date. Continued use of your account after that date counts as acceptance of the revised terms.

Common Questions About These Terms

These questions cover the points that come up most often when you are reading through the terms for the first time or dealing with a specific account situation.

No. Access to rotobot depends entirely on whether online casino activity is lawful in your state. These terms govern your account only where that access is legally permitted under local law.

Your payment method must match the name on your rotobot account. Shared or third-party PayPal accounts do not satisfy our identity-verification requirement and will cause a deposit to be returned.

Depending on the severity, we may suspend your session, freeze your account wallet, or close your account permanently. Funds subject to a suspected breach are held until the review process concludes.

Open a support ticket via live chat or email and reference your account ID. We will compile your transaction history and profile data and send it to your registered email address within a reasonable time frame.

We post an update notice on your account dashboard before any change takes effect, including the date the new version applies. If you have questions about a change, contact us before that date.

The same eligibility and identity rules apply to both directions. Withdrawals via Venmo or Play+ may clear on a different timeline than deposits, and both are subject to any additional verification your payment provider requires.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.