Your rotobot Questions, Answered Straight

This FAQ covers the questions that come up most during account setup, deposit, and first-session play. We've organized it by the stages you move through: creating your account, funding it through PayPal, Venmo, or a Play+ prepaid card, verifying your identity, and then getting into the lobby. Each answer gives you the actual step or policy, not a pointer to call us.

Where state law affects access — and it does, because online casino and sportsbook availability is licensed state by state — we say so directly. You won't find vague language here. If you're in Las Vegas or anywhere else in an eligible state, the same answer applies. We update these answers when our processes change, so what you read here is current.

For anything not covered, live chat connects you to a real agent who can pull up your specific account context.