Reference

How rotobot Handles Your Personal Information

This Privacy Policy covers what we collect when you open an account, make a deposit through PayPal, Venmo, or Play+, and browse our lobby — and exactly how we use that data.

Account data handled securelyPayPal, Venmo, Play+ transaction recordsNo data sold to third partiesCookie controls in your account settingsContact us anytime to review your data
rotobot How rotobot Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy questions get a dedicated response path — not a generic inbox. Whether you want to pull up what we have on file, correct a detail, or ask about how your PayPal or Venmo transaction history is stored, our team handles it directly. Reach out through any of the channels below and reference your account email so we can locate your records faster.

Privacy Email Send your data request or privacy question to our dedicated address. Include your registered email so we can match your account and respond without delay.
Live Chat Open the chat widget inside your account dashboard to reach a support agent. For privacy-specific requests, ask the agent to escalate to the data team.
Account Help Center Log into your account on mobile or desktop, head to Settings, and find the Privacy section for self-serve data access and cookie preference controls.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security at rotobot is built around the same discipline we apply to payment processing. SSL encryption covers every session — whether you're checking your Play+ balance or reviewing account history on a mobile browser. We do not share personal information with advertisers, and we do not sell your data to third-party data brokers. Data retention follows state requirements in each eligible jurisdiction, and we delete records once those periods expire and your account is closed.

SSL Encryption

Every page session and account action runs over SSL. Data transmitted during PayPal or Venmo transactions is encrypted in transit and never cached in plain text on our end.

Cookie Controls

We use functional, analytics, and preference cookies. You can review and adjust your cookie settings anytime from the Privacy section inside your account dashboard on desktop or mobile.

Data Retention Policy

We keep your personal information for as long as your account is open plus any period required by applicable state law. Once both conditions clear, we delete the records.

No Third-Party Sale

Your name, email, payment method choice, and session data are never sold. We share data only with payment processors like PayPal and identity verification providers as strictly required.

Common Questions About Your Privacy at rotobot

These are the questions we hear most often from people managing their accounts. Each answer reflects how our data practices actually work — not a generic policy summary.

We collect your name, date of birth, address, government ID, and contact details. State regulations in eligible markets require identity verification before real-money access is granted.

We record the transaction type, amount, and timestamp for PayPal, Venmo, and Play+ activity. We do not store your full payment credentials or account passwords on our servers.

Yes. Email our privacy team or use the live chat inside your account dashboard. Reference your registered email so we can locate and compile your records without delay.

We retain records for the period required by applicable state law in your eligible jurisdiction. After that window closes, your personal data is deleted from our systems.

We use functional, analytics, and preference cookies. Log into your account on desktop or mobile, open Settings, and the Privacy section gives you full control over your cookie preferences.

No. We share data only with payment processors like PayPal and state-required identity verification providers. Your information is never sold to advertisers or data brokers.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.