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What Governs Your Account at rotobot

Your use of rotobot is subject to the terms, policies, and state-specific eligibility rules described across this section.

State-dependent eligibilityPayPal & Venmo account termsData retention policyCookie and tracking disclosureUser rights and contact paths
rotobot What Governs Your Account at rotobot
ACCOUNT SECURITY DETAIL

How We Protect and Manage Your Data

Security and data handling are not afterthoughts at rotobot — they are baked into how accounts are structured from the moment you register. Here is what that looks like in practice across the four areas that matter most to your account.

Data Handling Account data — name, address, payment method references for PayPal, Venmo, or Play+ — is encrypted at rest and in transit. We do not store full card numbers or full PayPal credentials on our servers.
Cookie and Tracking Policy We use session cookies for login and analytics cookies to measure how the lobby is used. You can adjust cookie preferences in your browser or through the cookie banner shown on first visit.
Account Security Practices Login triggers an OTP sent to your registered mobile number. Failed login attempts after a threshold lock the account temporarily — you unlock it by verifying identity through the email flow in account settings.
Retention and Deletion Requests We retain account data for the period required under applicable law. To request deletion or a full data export, submit a written request via in-app chat or email; we respond within the period our full policy states.
POLICY CONTACT PATHS

Reach Us About a Legal or Policy Question

For account-specific legal questions — eligibility disputes, data requests, or terms clarifications — use one of the three direct channels below. Have your account email and any relevant transaction reference ready before you reach out; it cuts the back-and-forth significantly.

Team online

In-App Live Chat

Open the chat icon from your account dashboard. This is the fastest path for real-time eligibility questions, account-access disputes, or time-sensitive policy clarifications.

Email Support

Send a detailed message to our legal support address listed in your account settings. Attach any screenshots or transaction IDs related to your policy or data request.

In-Account Help Center

The Help Center inside your account dashboard indexes policy articles by topic — data requests, cookie settings, state eligibility, and payment dispute steps are all covered there.

Your Legal and Policy Questions

These are the questions we actually get about eligibility, data rights, and account terms — answered straight, no runaround.

Access depends on your state's law governing real-money online casino and sportsbook activity. Your location is verified at registration and again at withdrawal to confirm you are in an eligible state.

The governing jurisdiction is stated in the full terms document accessible from your account dashboard. That document is the binding reference; this page is a plain-language summary only.

Submit a data export request through in-app live chat or the support email in your account settings. Include your registered email address; we process requests within the period stated in our privacy policy.

Yes. Send a written deletion request via in-app chat or support email. We retain certain data for the period required by law; the rest is removed following our documented retention schedule.

Start the dispute through PayPal or Venmo's own resolution process. If it remains unresolved, contact our support team with the full transaction reference number so we can investigate from our end.

We email your registered address at least 14 days before any material change takes effect. Continuing to use the account after the effective date counts as acceptance of the updated terms.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.